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Policies    

 

Policies

No surprises... just a few things you need to know. Airline schedules may change, but rest assured we'll be tracking your flight until landing, and given reasonable time to collect your luggage, we'll be there. (Additional surcharges may apply).

All arrivals after 11pm are subject to a $5 per half hour late night surcharge -  maximum $20 after 12:30am. Surcharges are calculated from the time the driver leaves the curb.

North Shore shuttle reserves the right to charge additional fees due to cancellations within 12 hours and changes made to the reservation that were not included in the prepaid fare. Waiting will be charged at a rate of $25 per hour after one hour from your tracked flight arrival time.

Please click below to learn more about our policies regarding lost luggage, waiting, extra stops, booking red eye arrivals, and pick ups at Black Falcon Pier for the latest up to date information and a smooth pick up every time. 

FAQ's        

To read more about North Shore Shuttle's  Pick-up Locations and Policies click on the link below.

  PICK-UP LOCATIONS & POLICIES